Nivella product changelog and release notes.
Follow updates across the Nivella ecosystem: Assistant AI, Service Center, WooCommerce Advisor,
Nivella PQM, PQM modules, AI Credits, Credit Wallet, Admin Toolkit, Nivella Store and platform improvements.
Product updates
Changes grouped by product, module and platform area.
Release notes
Short summaries of new features, fixes, improvements and compatibility changes.
Roadmap direction
Planned improvements and development direction without overpromising fixed dates.
Browse changelog by product area.
Nivella has multiple products, so changelog entries are grouped by product line.
Use these shortcuts to jump to the area you need.
Recent Nivella ecosystem updates.
A quick overview of the most important product changes, website updates and current development focus.
Service Center and support workflow improvements
Continued improvements around Service Center, operator workflows, customer conversations,
Knowledge Base usage and WooCommerce-oriented assistant features.
- Improved support workflow direction.
- Better structure for AI-assisted conversations.
- Preparation for more advanced operator and AI Copilot workflows.
Product positioning and sales migration direction
Nivella PQM is being positioned as part of the Nivella product ecosystem,
with future sales, licensing and module presentation moving toward nivella.app.
- Public product naming aligned with Nivella PQM.
- Plans and module pages prepared.
- Compatibility-first migration direction for licenses.
Store structure, categories and AI Credits direction
Nivella Store structure is being prepared for Assistant AI plans, PQM products,
PQM modules, bundles and AI Credit packages.
- Product category navigation improved.
- Tokens category prepared for AI Credits.
- Bundle and product pages added.
Nivella Assistant AI updates.
Updates related to AI chat, Knowledge Base, Service Center, operators, WooCommerce Advisor,
AI Copilot, credits and customer support workflows.
Current focus: Service Center, operators and support workflow polish
Current development focus includes improving the Service Center experience, operator takeover,
conversation continuity, allowed file handling, support workflow clarity and customer-facing chat usability.
Knowledge Base and answer quality improvements
The Knowledge Base direction is focused on better business knowledge structure:
company information, FAQs, services, products, WooCommerce rules, policies and support boundaries.
WooCommerce Advisor direction
WooCommerce Advisor is designed to support product questions, order-related conversations,
store policies and post-purchase customer communication depending on plan and configuration.
AI Copilot direction for operators
AI Copilot is planned as an operator support layer for reply suggestions, conversation summaries,
customer context and faster support preparation.
Credits and usage model direction
Nivella Assistant AI is being prepared to use a business-friendly credits model instead of exposing
raw technical token usage to customers.
Nivella PQM updates.
Updates related to Production Queue Manager, WooCommerce order workflows, modules,
licensing, production planning and the Nivella PQM product line.
Nivella PQM rebranding direction
PQM is being positioned publicly as Nivella PQM – Production Queue Manager.
The technical foundation should remain compatible with existing plugin slugs, prefixes,
tables and license behavior where possible.
Sales and licensing migration direction
The target direction is to move PQM sales and license management toward nivella.app,
while keeping compatibility with existing license endpoints and installations during migration.
PQM Plans page added
A dedicated PQM Plans page has been prepared to explain PQM Free, Core, Pro,
Pro + Modules and Enterprise directions without publishing final pricing too early.
PQM module positioning improved
Module directions include Documents Hub, Warehouse, Purchasing and Suppliers,
Client Portal Pro, Advanced Gantt and Offline Orders.
PQM + Assistant AI bundle direction
A bundle direction has been prepared for businesses where customer questions,
WooCommerce orders or inquiries become real production work.
Nivella Admin Toolkit updates.
Updates related to the free WordPress administration toolkit, review readiness,
website visibility and selected administration checks.
Admin Toolkit remains free
Nivella Admin Toolkit is currently positioned as a free WordPress administration support tool.
Paid plans are not promoted at this stage.
Review-friendly positioning
The product should be described as practical administration visibility and selected workflow support,
not as a security guarantee or replacement for backups, monitoring or professional maintenance.
Website status and administration visibility direction
Admin Toolkit is focused on helping WordPress site owners and agencies review selected website status,
environment information and configuration details.
AI Credits and Credit Wallet updates.
Updates related to Nivella AI Credits, Tokens category, top-ups, Credit Wallet,
account assignment and customer-friendly AI usage.
AI Credits product direction added
Nivella Credits pages have been prepared to explain AI usage capacity, credit top-ups,
Assistant AI usage and customer-friendly credit language.
Tokens category prepared for credit packages
The Nivella Store can use the Tokens product category for AI Credit packages and top-up products.
Credit Wallet direction prepared
Credit Wallet is planned as a customer-friendly balance and usage view for AI Credits,
top-ups, selected usage history and account or website assignment direction.
No raw token display direction
Customer-facing pages should describe AI usage as credits, support capacity and conversations,
not as raw internal AI token accounting.
Nivella website, store and platform updates.
Updates related to nivella.app, product pages, store structure, resources, support and user experience.
Product ecosystem pages added
Pages have been prepared for Products, Assistant AI, Service Center, AI Copilot,
WooCommerce Advisor, Knowledge Base, Nivella PQM and Admin Toolkit.
Resources and Documentation hub added
Resources, Documentation, Getting Started, FAQ, Credits, Credit Wallet and support pages
have been structured as a knowledge center.
Search overlay and navigation improvements
A global search overlay direction has been added to help users search products,
documentation, credits, plans, bundles and support resources.
WooCommerce category navigation improved
Store categories can be displayed as styled buttons with active category highlighting,
making product browsing easier.
Planned product direction.
Roadmap items describe development direction and may change based on product readiness,
review feedback, customer needs and implementation priorities.
Service Center polish and operator workflows
Continued improvements to support inbox, conversation continuity, operator takeover,
file handling, chat UI and customer support workflow clarity.
AI Copilot and WooCommerce Advisor
More structured AI assistance for operators and WooCommerce-related support workflows.
Nivella PQM sales and license migration
Move PQM product sales and licensing toward nivella.app while keeping backward compatibility.
Module packaging and bundles
Prepare store products, module pages, bundles and activation flow for PQM modules.
Credit Wallet and top-up flow
Improve the customer-friendly credit balance, top-up, usage and account assignment experience.
Documentation and support center expansion
Add more detailed product guides, setup documentation, FAQs, troubleshooting and implementation resources.
One changelog hub, grouped by product.
Because Nivella includes several product lines, the changelog should stay centralized.
This makes it easier to search, maintain and understand the whole ecosystem.
One main changelog page
A single page keeps users from searching across many disconnected changelog pages.
Product labels
Every update should be clearly labeled with the product area: Assistant AI, PQM, Admin Toolkit,
Credits, Store or Platform.
Version and status
When useful, entries can include version, status, release type and whether the change is released,
planned or in progress.
Expandable later
If changelog grows, it can later become a custom post type with filters for product, version,
release type and date.
Changelog questions.
Why is there one changelog for multiple products?
Nivella is an ecosystem. One changelog hub makes it easier to follow Assistant AI, PQM,
Admin Toolkit, Credits and platform updates in one place.
Will each product have its own changelog later?
If needed, product-specific changelog views can be added later. For now, the recommended approach
is one central changelog grouped by product area.
Are roadmap items guaranteed release dates?
No. Roadmap items describe product direction and may change based on review feedback,
customer needs, technical priorities and product readiness.
Where can I ask about a specific update?
Use the Support page if you need help with a specific product, account, license, website or configuration.
Follow Nivella product development across the full ecosystem.
Track updates for Assistant AI, Service Center, Nivella PQM, PQM modules,
AI Credits, Credit Wallet, Admin Toolkit, Store and platform improvements.