Flexible AI credits for Nivella Assistant AI and customer support workflows.
Nivella Credits give your website, store or support team a simple way to use AI-powered customer support.
Credits can be used for AI conversations, assistant responses, support workflows and selected intelligent features
inside the Nivella ecosystem.
Simple usage
Use credits for AI-assisted customer communication instead of managing technical AI token details.
Flexible top-ups
Add extra credits when your website traffic, support volume or WooCommerce activity increases.
Business control
Keep AI support usage easier to understand, manage and scale across websites or support workflows.
AI support should be flexible, predictable and easier to manage.
Every website has different customer support needs. Some websites receive only a few questions per week,
while busy WooCommerce stores or service teams may handle many conversations every day. Nivella Credits
are designed to make AI usage easier to scale without exposing raw technical token calculations to end users.
Designed for real conversations
Credits are connected with practical AI usage such as customer questions, assistant responses,
support workflows and intelligent features.
No need to think in tokens
Website owners and support teams should not have to understand technical AI token usage.
Credits provide a clearer business-friendly usage layer.
Useful for growing websites
As your website grows, your support volume may grow too. Credits make it easier to add capacity
when customer conversations increase.
Works with Nivella Assistant AI
Credits are designed to support Nivella Assistant AI features such as AI chat, Knowledge Base answers,
WooCommerce support direction and Service Center workflows.
Credits help power AI-assisted customer support.
Nivella Credits act as a usage balance for AI-related activity. Depending on plan and configuration,
they can support conversations, assistant replies, AI Copilot features, WooCommerce-oriented support
and other intelligent workflows.
- Choose a Nivella Assistant AI plan that fits your website or support workflow.
- Use included usage capacity for normal AI-assisted conversations.
- Add extra credits when you need more AI capacity.
- Use credits for selected AI features depending on plan and configuration.
- Keep usage easier to understand without exposing raw technical token details.
Your Assistant AI plan can include a defined level of AI usage.
Additional credits can help when conversation volume grows.
Credits create a simpler business layer over AI infrastructure usage.
Use credits across AI-powered Nivella workflows.
Credits are planned as a flexible usage layer for AI features inside Nivella Assistant AI.
Exact usage rules, limits and availability may depend on the selected plan and current configuration.
Website conversations
Support visitor questions and customer conversations directly on your WordPress or WooCommerce website.
Business-aware answers
Use company information, FAQs, services, products and support rules to generate more useful answers.
Support workflow assistance
Support customer communication workflows, conversation handling and operator-related AI assistance.
Operator support
Help operators prepare replies, summarize conversations and understand customer context faster.
Store support direction
Support product questions, order-related conversations and post-purchase communication depending on setup.
Expandable usage model
Credits can support future Nivella AI features as the product ecosystem grows.
Credits are useful when AI support becomes part of daily business.
Nivella Credits are especially helpful for websites and teams that want to use AI regularly
without manually managing technical AI infrastructure.
Business websites
Use credits to support visitors, answer repeated questions and improve inquiry quality.
Online stores
Use credits for customer questions, product support, order-related communication and store assistance.
Service Center users
Support teams can use AI assistance for customer conversations, summaries and response preparation.
Client websites
Agencies can use credits as part of AI assistant implementations and ongoing client support services.
Credits keep AI usage understandable for website owners.
AI infrastructure can be technical. Nivella Credits are intended to create a simpler business layer
for customers who want to use AI support without following every technical detail behind the scenes.
- Designed around AI support usage, not raw technical token display.
- Useful for websites with changing support volume.
- Works with plan-based Assistant AI subscriptions.
- Can support top-ups for busy periods or seasonal traffic.
- Helps agencies explain AI usage to clients more clearly.
Small website
Uses included plan capacity for common visitor questions and occasional support conversations.
Growing store
Adds credits when product questions, order-related messages and customer support volume increases.
Agency client
Uses credits as part of an AI support package configured and maintained by an agency.
Credits can work together with Assistant AI plans.
Assistant AI plans define the feature level and general support workflow direction.
Credits can add a flexible usage layer for AI-powered activity when additional capacity is needed.
Free and Starter
Useful for testing and smaller websites with lighter AI support needs.
Pro
Better direction for growing websites and WooCommerce stores that need richer AI support.
Business
Useful for teams using Service Center, operators and more structured support workflows.
Enterprise
Suitable for larger usage, advanced workflows, agencies or more individual AI support configurations.
Credit usage may depend on plan, configuration and AI feature type.
Nivella Credits are a usage model direction. Exact credit packages, limits, billing rules and feature availability
can depend on the selected Assistant AI plan, website configuration and active Nivella features.
Business usage layer
Credits are intended to make AI usage easier to understand without presenting technical token accounting
as the main customer-facing metric.
Feature availability
Some AI features may only be available in selected Assistant AI plans or specific configurations.
Expandable model
Credit packages and usage rules can evolve as Nivella Assistant AI receives new features and workflows.
Nivella Credits questions.
What are Nivella Credits?
Nivella Credits are a flexible usage layer for AI-powered features inside the Nivella ecosystem,
especially Nivella Assistant AI and related support workflows.
Are credits the same as technical AI tokens?
No. Credits are intended as a business-friendly usage model. They help website owners understand AI usage
without focusing on raw technical token accounting.
What can credits be used for?
Credits can support AI conversations, assistant replies, Knowledge Base-powered answers, operator assistance
and selected AI workflows depending on plan and configuration.
Do I need credits if I have an Assistant AI plan?
Assistant AI plans may include a defined usage level. Additional credits can be useful when conversation volume
or AI feature usage grows beyond the included capacity.
Can agencies use credits for client websites?
Yes. Agencies can use credits as part of client AI assistant implementations, managed support packages
or ongoing website care services.
Are credit packages available now?
Credit packages, limits and checkout links can be added when the final store and billing setup is ready.
Use Nivella Credits to keep AI support flexible as your website grows.
Credits help power AI conversations, customer support workflows and intelligent features
across Nivella Assistant AI and the broader Nivella ecosystem.