Flexible plans for AI support, WooCommerce assistance and WordPress productivity.
Start with a simple AI assistant for your website and grow into advanced support workflows,
Service Center, AI Copilot, WooCommerce Advisor and team-based customer communication.
Start simple
Launch AI chat and basic customer support on your WordPress website.
Grow with support
Add Service Center, operators, better knowledge and customer conversation workflows.
Scale with commerce
Use WooCommerce context, AI Copilot and advanced support features when your business grows.
Choose the plan that fits your support workflow.
Nivella plans are designed for different stages: from a simple website assistant to advanced
AI-powered customer support for WooCommerce stores, agencies and service teams.
Free
A starting point for testing AI chat on a WordPress website and understanding how Nivella can support visitors.
- Basic AI chat widget
- Basic website assistant setup
- Limited usage
- Basic Knowledge Base structure
- Good for testing and early validation
Starter
For small websites and service businesses that want a more useful assistant for customer questions.
- AI chat for WordPress websites
- Knowledge Base for business information
- Basic conversation history
- Basic lead and inquiry support
- Suitable for service websites and local businesses
Pro
For growing websites and WooCommerce stores that need better customer support and store-related assistance.
- Everything in Starter
- WooCommerce Advisor direction
- More advanced Knowledge Base usage
- Service Center access depending on configuration
- Better support workflow for customer conversations
Business
For teams that need operators, Service Center workflows, stronger customer communication and more control.
- Everything in Pro
- Service Center for support teams
- Operator workflows
- AI Copilot direction
- More advanced conversation management
- Designed for growing support teams
Enterprise
For larger teams, agencies and businesses that need advanced support workflows, more flexibility and individual setup.
- Advanced AI support workflows
- Custom configuration direction
- More operator and team options
- Priority implementation support
- Suitable for agencies, larger stores and complex websites
More usage, more control and more advanced support workflows.
Higher plans are designed for businesses that need more conversations, more operators,
more WooCommerce context and more structured customer support.
AI chat usage
Start with simple website chat and grow into higher usage limits for busier websites and online stores.
Knowledge Base depth
Organize more company information, FAQs, products, policies, support rules and answer guidance.
Service Center
Manage conversations, priorities, customer messages and support work in a central workspace.
Operators
Add people to support conversations, take over chats and manage customer requests more professionally.
WooCommerce Advisor
Support product questions, order-related conversations and post-purchase communication for online stores.
AI Copilot
Help support operators prepare better replies, understand context and respond faster.
A simple way to compare Nivella plans.
This overview helps visitors understand which plan may fit their website, store or support team.
For testing
Best for checking how AI chat can work on a WordPress website before moving into a paid setup.
For small websites
Best for service websites, local companies and smaller businesses that need basic AI support.
For growing stores
Best for WooCommerce websites and businesses that need more support context and stronger customer communication.
For teams
Best for companies that want operators, Service Center workflows and more organized customer support.
For advanced needs
Best for agencies, larger stores and organizations that need individual configuration and advanced workflows.
Pricing should match the way your website actually works.
A simple company website, a WooCommerce store and an agency managing multiple clients have different needs.
Nivella plans are designed around real usage: conversations, knowledge, support workflows, operators and store context.
- Use Free or Starter for simple websites and early testing.
- Use Pro when WooCommerce support and richer AI workflows become important.
- Use Business when your team needs operators and a stronger Service Center workflow.
- Use Enterprise when you need a more individual setup, advanced support or agency-style usage.
You can begin with a simpler plan and grow when support volume increases.
Plans are connected with AI chat, Knowledge Base, operators, WooCommerce and Service Center workflows.
AI helps with first contact, but important cases can still be handled by people.
More Nivella products can support your workflow.
Nivella Assistant AI can work together with other Nivella products and modules depending on your business needs.
Nivella PQM
Production queue management for companies that need better task, department, order and deadline control.
Nivella Admin Toolkit
WordPress administration visibility and selected practical controls for safer and cleaner website management.
WooCommerce workflows
Store-focused support for customer questions, product information, order conversations and post-purchase service.
Agency setup
Agencies can use Nivella to deliver AI support, Knowledge Base preparation and ongoing client optimization services.
Nivella Admin Toolkit
Nivella Admin Toolkit is currently available as a free WordPress administration toolkit
for website owners, agencies and technical teams.
- Free WordPress administration toolkit
- Website status visibility
- Selected configuration checks
- Useful for site owners and agencies
Pricing questions.
Can I start for free?
Yes. The Free plan is intended as a starting point for testing the assistant and understanding how Nivella can support your website.
Which plan should I choose for WooCommerce?
WooCommerce-oriented workflows are best suited for Pro or higher, especially when you want support for order-related questions,
product information and post-purchase communication.
Do I need Business if I have a support team?
Business is designed for teams that need operators, Service Center workflows and more structured customer communication.
Can agencies use Nivella for clients?
Yes. Agencies can use Nivella to configure AI assistants, prepare Knowledge Bases and support client websites or WooCommerce stores.
Enterprise or individual setup may be better for more advanced agency workflows.
Can pricing change as the product grows?
Nivella is actively developed. Available features, limits and plan details may evolve as new modules and workflows are added.
Find the right Nivella plan for your website, store or team.
Tell us how your website works and we will help you choose the right setup for AI support,
WooCommerce assistance and WordPress workflows.