Credit wallet

CREDIT WALLET

Manage your Nivella AI Credits in one clear wallet.

Nivella Credit Wallet is designed to help website owners, WooCommerce stores, agencies and support teams
manage AI usage capacity in a simple and business-friendly way. Track available credits, top up when needed
and connect usage with supported Assistant AI workflows.

WALLET OVERVIEW

Balance

See available AI Credits for supported Assistant AI features and customer support workflows.

Top-ups

Add more credits when your website, store or support team needs additional AI capacity.

Usage history

Review credit changes, purchases and supported AI usage in a clearer business-friendly format.

WHY CREDIT WALLET

AI usage should be easy to understand and manage.

AI-powered support can be used in many different ways: website chat, Knowledge Base answers,
WooCommerce support, Service Center workflows and AI Copilot assistance. Credit Wallet gives customers
a clearer place to manage usage capacity without thinking about raw internal AI token calculations.

Clear credit balance

Show available AI Credits in a simple wallet view, so users can understand how much AI support capacity
is currently available.

Simple top-up path

Let users buy additional credit packages from the Nivella Store when traffic, campaigns or support volume grows.

Usage transparency

Help users review credit changes, top-ups and selected AI usage events without exposing confusing technical metrics.

Account and website context

Credit Wallet can support account, website, site ID or Assistant AI configuration depending on the final setup.

HOW IT WORKS

Your wallet connects AI Credits with supported Nivella workflows.

Credit Wallet is the place where users can understand available AI capacity, review top-ups
and connect credits with Assistant AI usage. The exact wallet behavior may depend on account,
plan, website and configuration.

  • Customer buys an AI Credit package from the Tokens category.
  • Credits are added to the customer wallet or assigned to a supported website/account setup.
  • Assistant AI uses credits for supported AI-powered features.
  • The wallet shows available balance and selected usage history.
  • User can top up again when credit balance becomes low.
Available balance
Current AI Credits available for supported Assistant AI workflows.
Top-up history
Purchased credit packages and wallet balance changes.
Usage events
Selected AI usage activity shown in a simplified customer-facing way.

WHAT THE WALLET CAN SHOW

A practical overview of AI credit activity.

Credit Wallet should make AI usage easier to understand for customers, agencies and support teams.
It can show key information without turning the interface into a technical token ledger.

BALANCE

Available AI Credits

Display the current credit balance available for supported Nivella Assistant AI features.

PURCHASES

Credit top-ups

Show credit packages purchased through the Nivella Store and added to the wallet.

USAGE

AI usage activity

Show selected wallet usage events connected with supported AI conversations and workflows.

WEBSITE

Site assignment

Support credit assignment to a specific website, account, site ID or Assistant AI configuration.

LOW BALANCE

Top-up reminders

Help users notice when credits are running low and guide them to buy more AI Credits.

CONTROL

Business-friendly view

Keep usage visible and understandable without showing raw internal AI token calculations to customers.

BEST FOR

Useful for websites and teams using AI support regularly.

Credit Wallet is especially helpful when AI support becomes part of daily business communication
and customers need a simple way to understand available capacity.

SITE OWNERS

WordPress websites

Manage credits used for visitor questions, website chat and business Knowledge Base answers.

WOOCOMMERCE

Online stores

Top up credits when product questions, order-related conversations and customer support volume increase.

AGENCIES

Client websites

Manage or explain AI usage capacity as part of client Assistant AI implementations.

SUPPORT TEAMS

Service Center workflows

Keep AI usage easier to understand when operators use AI assistance, summaries or reply support.

BUY AND TOP UP

Buy AI Credits from the Tokens category.

Credit packages can be purchased from the Nivella Store. After purchase, credits can be added
to the wallet or assigned according to the supported account, website and Assistant AI setup.

  • Open the Tokens category in the Nivella Store.
  • Choose the AI Credit package you need.
  • Complete checkout through WooCommerce.
  • Apply credits to the supported wallet, account or website setup.
  • Use credits for supported Assistant AI workflows.

WALLET EXAMPLES

Small website

Uses a small credit balance for occasional AI chat and common visitor questions.

Growing store

Adds credits during campaigns, sales periods or increased customer support volume.

Agency setup

Uses wallet visibility to explain AI usage and top-ups to clients.

IMPORTANT NOTES

Wallet behavior may depend on account, website and product configuration.

Credit Wallet is designed as a customer-friendly usage overview. Final assignment rules,
credit behavior, history details and supported features may depend on the selected Assistant AI plan,
account model, website connection and product version.

Account-based usage

Credits may be connected with a customer account, wallet, website, site ID or license depending on setup.

Supported features

Credits can be used only with supported AI features available in the selected Assistant AI plan.

Business-friendly history

The wallet should show meaningful credit activity without exposing raw internal technical AI token usage.

Future improvements

Wallet views, usage history, assignment rules and alerts can evolve as the Nivella ecosystem grows.

FAQ

Credit Wallet questions.

What is Nivella Credit Wallet?

Nivella Credit Wallet is a planned wallet-style view for managing AI Credits, top-ups,
balance and selected AI usage activity inside supported Nivella workflows.

Where can I buy AI Credits?

AI Credit packages can be purchased from the Tokens category in the Nivella Store.

Can credits be assigned to a website?

Credit assignment may depend on the final account, website, site ID and Assistant AI configuration.
The intended direction is to support clear assignment for real customer setups.

Does the wallet show raw technical tokens?

No. The wallet should focus on customer-friendly AI Credits, balance and useful usage information,
not raw internal AI token accounting.

Can agencies manage credits for clients?

Agencies can use credit wallet visibility as part of managed Assistant AI implementations,
depending on the final account and client assignment model.

Keep AI usage visible, flexible and easier to manage.

Nivella Credit Wallet helps connect AI Credit purchases, available balance and supported Assistant AI usage
into one clearer business-friendly view.